IDCA MAKES TRAINING "SERIOUSLY, EXCITING BUSINESS"

Training is a very expensive venture to undertake. No organization seeks to invest in something that is not worthwhile - there has to be a return on (its) investments. An organization benefits from staff training when the staff has acquired the necessary knowledge and skill that generate the required improvement in performance. Emphasis here is on performance that can fill the identified (related, performance) gaps in the workplace. Training that can bring about such a change in the staff is not just ‘any ordinary training’. It requires precision in delivery and the use of a well-designed training methodology. IDCA has both the capacity and over a decade-long experience in designing and delivering such effective training programs. Your seriousness in getting the right managerial expertise and training, as demonstrated by your careful selection of a training service provider is both welcomed and will be rewarded, provided the right choice is made. What matters most is not the number of trainings undertaken and the amount of time taken, but the effectiveness of the methods and processes used in service delivery – something we at IDCA pride ourselves in having, and have used to set us apart as a centre for excellence in training service delivery.
But in case you are still undecided on where to go, here are a few reasons why you should make IDCA your training destination of choice:

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IDCA FOCUSES ON SUBSTANTIVE TRAINING – MORE THAN JUST THEORY

IDCA provides hands-on practical (know-how) training that leads to accuracy in task performance and develops ‘confidence to do the work’. The IDCA training approach is based on adult learning principles. It encourages learner autonomy and empowerment as individuals and groups are given assignments, exercises and learning experiences which involve problem solving and self-direction. Most of the time, the learning is holistic, using all the senses of sight, hearing, touch, thought, creativity and intuition - leading to deeper, longer-lasting, achievement-oriented learning. Active interaction in class is highly encouraged for experience sharing and building rapport. The result is that the IDCA learning environment becomes a source of intellectual challenges, self-propellant discipline and fun.

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IDCA RESPECTS AND PRACTISES PROFESSIONAL ETHICS

In a widely unregulated industry where the practice of unethical marketing is common place, IDCA chooses to stick to the facts, and let our service speak for itself. A recent study indicated that 70% of our new clients are from previous-customer referrals – so we must be doing something right! Rather than focusing on what we hope we can deliver, we magnify our strengths and focus on what we actually CAN, and do deliver. We constantly strive to do what we do well, and welcome participants’ feedback at the end of the course as we continue to take strides in excellence in service-delivery. At IDCA, basically, what you see is what you get!

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IDCA IS WELL EQUIPPED, UP-TO-DATE AND ORGANIZED

IDCA is adequately equipped with modern facilities for use in training. We have all the necessary teaching aids (visual aids and reference materials) for classroom facilitation - classrooms are spacious and adequately equipped that meet various study requirements and depending on the need and type of subject matter, field-visits and study tours are organized to meet practical course demands. Course modules are prepared professionally and issued to participants during classroom sessions together with soft copies of distributed study materials. IDCA provides free Internet service for participants on a full time basis. There is also an on-site library with over 2,000 books and publications which participants can access whilst at IDCA.

Vehicles are available to pick up participants upon arrival and also to transport them to and from the guesthouse during the day. Site visits to traditional, cultural or recreational sites on weekends within and outside Swaziland are arranged for more exposure and entertaining purposes. Also, there are IDCA-operated guesthouses which are secure, centrally located (within a five-minute walking distance from the city centre) and fairly priced at relatively cheaper rates than most accommodation in located in town.

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IDCA CARES ABOUT YOU

IDCA cares for participants that take courses of any type, and for any duration. Our objective is not just to build our client’s confidence in the training process, but also in the resource persons and support staff. We consider all participants members of the ‘IDCA family’, and go out of our way to be courteous and understanding of you, and your needs whilst away from home and your office. From the airport to the guesthouse, from the training centre and back to the office; we strive to please and demonstrate good attributes of customer service and care.

For more information visit www.idca.co.sz

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